Connect. Automate. Sell — All on WhatsApp with Waflows

Turn your store chats into sales. Automate messages, recover abandoned carts, and delight customers — all inside WhatsApp.

Loved by 100+ leading tech & software company
Instant answer

Get quick, reliable responses to all your questions—whether you’re curious, stuck on a problem, or need advice.

Extensive Knowledge
Experience responses that feel natural
Voice & text chat

Switch effortlessly between typing and voice commands, allowing you to chat in the way that’s most convenient for you.

FEATURES

Complete WhatsApp automation for every stage of the customer journey

WhatFlow connects to your existing WhatsApp account to provide a comprehensive suite of automations that engage customers throughout their shopping experience, maximizing revenue and satisfaction.

Waflows App
01

Order Updates

Real-time shipping, delivery, and order status alerts.

  • Payment confirmation
  • Shipped & out-for-delivery alerts
  • Delivery confirmation + feedback
02

Customer Support

Turn support into loyalty with fast, contextual replies.

  • Smart routing
  • Saved replies
  • SLA escalation
03

Marketing

Convert with campaigns that feel 1:1, not spammy.

  • Broadcasts
  • A/B testing
  • Attribution
04

Abandoned Cart

Recover lost revenue with timely reminders.

  • Smart nudges
  • Live cart
  • Checkout links
05

Product Catalog

Showcase products natively inside WhatsApp.

  • Product cards
  • Stock sync
  • Quick add
06

Welcome Series

Onboard and delight from day zero.

  • First offers
  • Profiling
  • Nurture flows
Features
01 Productivity boost

Need to organize your thoughts, manage tasks, or plan your day? Use AI chat to streamline your productivity.

02 Learning and exploration

Ask questions on any topic and receive instant explanations, insights, and deeper knowledge on the go

03 Creative collaboration

Collaborate with your AI chat to brainstorm ideas, writing prompts, or even generate fun conversation topics

Download the Shopify App

Get started in seconds by downloading the app on your preferred device

How It Works
Start a conversation

Simply type or speak your first message, and let the AI handle the rest

Explore unlimited possibilities

Explore endless ways how nextChatcan assist all your needs!

Testimonials
Waflows helped us automate order updates and cart reminders on WhatsApp. Customer responses improved, support load reduced, and overall sales flow became much smoother.
Rohit Mehra
D2C Brand Owner
WhatsApp campaigns through Waflows feel personal, not spammy. Segmentation and insights helped us improve engagement and conversions without increasing marketing spend.
Ananya Gupta
Marketing Manager
Waflows streamlined our customer support with faster replies and better routing. After setup, daily operations became easier and response times improved significantly.
Sahil Verma
Operations Lead
FAQ

Frequently Asked Questions

Common questions about WhatFlow's WhatsApp automation suite

Waflows securely connects to your WhatsApp account using WhatsApp’s “Link a Device” feature. Once connected, it automates key customer touchpoints like order confirmations, abandoned cart reminders, shipping updates, and cancellations—using customizable templates that match your brand voice.

No. Waflows works with regular WhatsApp accounts and does not require the WhatsApp Business API. You simply link your WhatsApp account through our secure setup, similar to connecting WhatsApp Web.

Yes, completely. Waflows uses browserless technology and only sends automated messages you enable. We never read, store, or access your personal chats, contacts, or media. You can disconnect anytime.

Absolutely. Waflows allows full customization of message templates. You can adjust wording, add dynamic product details, personalize content, and ensure every message reflects your brand’s communication style.

When a customer leaves items in their cart, Waflows sends a WhatsApp reminder after a configurable delay. The message includes cart details and a direct checkout link, helping recover lost sales effectively.

Pricing is based on the total number of messages sent per month across all automations. Every plan includes the full feature set—only message limits vary. Plans automatically scale if you exceed your limit.

PRICING PLANS

Choose Your Perfect Plan

All plans include our full suite of automation features. Select the option that best suits your business needs.

Perfect for testing our full automation suite with limited message volume.

Basic

$0

/month

     50 messages

Ideal for small businesses beginning to leverage WhatsApp automation.

Mid

$4.99

/month

   1500 messages

Perfect for growing businesses with increasing automation needs.

Pro

$9.99

/month

  3000 messages