Terms of Service – Waflows
Last updated: January 2026
Welcome to Waflows (“we”, “our”, “us”). By installing or using our Shopify WhatsApp automation platform, you agree to these Terms of Service (“Terms”). Please read them carefully.
Acceptance of Terms
By installing Waflows on your Shopify store, you agree to be bound by these Terms. If you do not agree, you must discontinue use of the service immediately.
Service Overview
Waflows provides automated WhatsApp messaging for Shopify stores, including:
Order confirmation notifications
Abandoned cart reminders
Order fulfillment updates
Order cancellation alerts
The service operates through automated systems to deliver transactional and utility messages on your behalf.
WhatsApp Account Connection
When you connect your WhatsApp account via QR scan, it is linked as a connected device solely to enable automated message delivery.
Access is strictly limited to automation-related messaging
We do not access personal chats, contacts, media, or non-automation activity
No manual interaction with your WhatsApp account is performed
User Responsibilities
a) Compliance
You agree to:
Use Waflows in compliance with all applicable laws
Follow WhatsApp, Meta, and Shopify policies
Obtain customer consent where required
b) Message Content
You are responsible for ensuring that all message content sent using Waflows:
Is lawful
Is non-spam
Complies with customer communication regulations
c) Account Health
You acknowledge that WhatsApp may impose restrictions based on its internal policies, usage patterns, or account history. Waflows is not responsible for any actions taken by WhatsApp, including warnings, suspensions, or bans.
User Control
You retain full control over your account and may:
Disconnect your WhatsApp number at any time
Enable or disable specific automation features
Uninstall the app to immediately revoke all access
Data Security & Privacy
Waflows uses secure communication protocols and industry-standard safeguards to protect data transmission. Data access is limited strictly to what is necessary for automation functionality.
For details on data handling, please refer to our Privacy Policy.
Termination
You may terminate your use of Waflows at any time by uninstalling the app from your Shopify store. Upon termination:
All automation processes stop
Access to your WhatsApp account is revoked
Associated data is deleted unless legally required to retain it
We reserve the right to suspend or terminate accounts that violate these Terms or applicable policies.
Limitation of Liability
Waflows is provided on an “as is” and “as available” basis.
We are not liable for:
Message delivery failures
Third-party service outages
WhatsApp account restrictions or bans
Business losses, lost revenue, or missed communications
Use of the service is at your own discretion and risk.
Changes to Terms
We may update these Terms at any time. Continued use of Waflows after updates constitutes acceptance of the revised Terms.
- Contact Information
📧 Email: hello.waflows@gmail.com
📞 Phone: +91 88299 24700